Privacy Policy
The website Mentient (“Website”) is owned and operated by Jempitona Pty Ltd (“Company”). The Company engages in providing educational content to users through various media, including but not limited to audio, visual, textual, or physical formats, whether live or pre-recorded. Detailed descriptions of these services can be found in the sales brochures available on the specific course web pages on our Website (“Services”).
This privacy policy (“Privacy Policy”) outlines the Company’s privacy practices regarding the use of the Website and any other platforms that may be provided by the Company in the future, including but not limited to mobile applications and electronic devices in connection with our Services.
This document is published in compliance with the Information Technology Act, 2000, and its associated rules, which mandate the publication of rules, regulations, and privacy policies on an online portal of the Company. Please review this Privacy Policy carefully before accessing the Website and using the Services.
For the purposes of this Privacy Policy, the terms “us,” “we,” and “our” refer to the Company, and references to “you,” “your,” or “user” refer to the person who accesses or uses the Website and Services in any manner or capacity.
The protection and security of your personal information are our highest priority, and we have implemented reasonable measures to safeguard the confidentiality of user information and its transmission through the internet.
By using our Services and the Website or by otherwise providing us with your information in accordance with the Terms of Use available at Terms and Conditions, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) as described in this Privacy Policy and further signify your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services and the Website or share any of your information with us.
Collection of Information
We may collect and process information from you through your access and use of the Website and Services. This may include personal information such as your name, address, email address, phone number, gender, photograph, date of birth, bank account details, login credentials, and passwords.
We may also collect data from or about the devices you use to access the Website, including network and communication information, such as your IP address or phone number, internet service, operating system, location, device or browser type, and the pages you visit. For instance, we may request device information to enhance how our Services function on your device.
We may also gather information about your transaction history and details related to your use of the Website.
Additionally, we may obtain information about you from other sources, such as if you create or log into your account through a third-party service, where we will receive information from that service via its authorization procedures. The information we receive depends on the services you authorize and the options available.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience.
The information we collect from you as detailed above is collectively referred to as “Personal Information.”
Use of the Information Collected
The primary purpose of collecting Personal Information is to enable your access to and use of the Website and Services. We may use the Personal Information provided by you in the following ways:
- To provide access to and use of the Website;
- To provide access to and use of the Services;
- To observe and analyze usage, diagnose problems, and improve and administer the quality and performance of the Website and Service;
- To confirm your identity to determine your eligibility to access and use the Website and Services;
- To remember basic information provided by you for effective and efficient access to the Website and Service;
- To notify you about any changes to the Website, Services, and this Privacy Policy;
- For the purpose of sending administrative notices, service-related alerts, marketing communications, and advertisements from time to time;
- For internal operations such as market research, troubleshooting, project planning, and strategies against fraud and other criminal activity;
- To enforce the provisions of this Privacy Policy and Terms of Use; and
- To disclose your Personal Information to any of our affiliates or related entities in connection with the operation and management of the Website and Services in accordance with applicable laws.
Cookies and IP Address
Cookies are small pieces of information stored by your browser on your computer or mobile device (“Cookies”). Cookies are used to record various aspects of your visit and help us provide you with uninterrupted service.
We may use information collected from our Cookies to identify user behavior and serve content and offers based on your profile, in order to personalize your experience and enhance the convenience of using our Website and Services.
Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that this could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is offered, allowing you to accept or decline cookies on an individual basis.
You acknowledge and agree that third-party service providers may use Cookies or similar technologies to collect information about your pattern of accessing and using the Website and Services, to inform, optimize, and provide advertisements based on your visits to the Website and general browsing patterns, and report how the third-party service provider’s advertisement impressions and interactions with these impressions and services are in relation to your visits on such third-party websites.
We do not have access to, nor does this Privacy Policy govern the use of Cookies or other tracking technologies that may be placed by third-party service providers on the Website. These parties may allow you to opt-out of tailored advertisements at any time. However, you may still receive advertisements and related updates even if you or they choose to opt-out of tailored advertising. We assume no responsibility or liability for your receipt or use of such tailored advertisements.
We may use any data automatically captured by cookies on our Website and Services, including your device name, operating system version, application configuration, time, and date of your use of the Website and Service, IP address, and other related statistics. Every computer or mobile device connected to the internet is assigned a domain name and a set of numbers that serve as that computer’s or device’s IP address. When you request a page from the Website, our web servers automatically recognize your domain name and IP address to help us identify your location. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Website.
Sharing of Information
Sharing
Other than as mentioned elsewhere in this Privacy Policy, we may share aggregated demographic information with third parties. This is not linked to any Personal Information that can identify an individual person. However, we will not be liable for the transfer of any Personal Information resulting from the failure of third-party service providers, cyber-attacks, terrorism, or any other event beyond the Company’s control.
Consulting
We may partner with third parties to provide specific services if required. When you sign up for such services, we may share the necessary Personal Information with the third party to provide these services. Our contractual arrangements with such third parties restrict these parties from using Personal Information except for the explicit purpose of providing the specific services agreed upon.
Targeted Advertising
You expressly acknowledge and agree that we may share or transfer information (including Personal Information) related to your browsing history, cache, IP address, and domain name to third-party service providers, including social media websites, to map similar audiences and display advertisements and notifications on websites across the internet. Personal Information may also be shared or transferred to optimize and display advertisements based on your past preferences and visits to the Website. We do not allow unauthorized persons or organizations to use any information collected from you through this Website.
Regulatory Disclosures
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may access, use, store, transfer, and disclose your information (including Personal Information) to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental request, or legal process; (ii) to protect the safety, rights, property, or security of the Company, our Services, the Website, or any third party; (iii) to protect public safety for any reason; (iv) to detect, prevent, or address fraud, security, or technical issues; and (v) to prevent or stop any activity we consider to pose a risk of being illegal, unethical, or legally actionable. Such disclosures may be carried out without notice to you.
Referrals
When you email or message a Service available on the Website to a friend, you and your friend’s names and email addresses or phone numbers are requested. This ensures that your friend knows you have requested that we send them an email or message. Your email and your friends’ email addresses will only be used for this purpose unless permission is otherwise granted.
Link to Third-Party Websites
The Website and Services may contain links that lead to other websites, applications, and services offered by third parties. Please note that once you leave the Company’s Website and Services, you will be subjected to the privacy policy of such third parties. The linked websites, applications, and services are not necessarily under our control. We are not responsible or liable for the privacy practices of such third parties. We encourage you to read the privacy policies of each such third party. If you decide to access any of the third-party websites, applications, and services, you do so entirely at your own risk.
Security of Information
We have implemented necessary security practices and procedures to safeguard and secure your Personal Information against unauthorized disclosure and use. We only process Personal Information in accordance with this Privacy Policy. Access to your Personal Information is limited to employees, agents, partners, and third parties who we reasonably believe will need that information to enable the Company to provide Services to you. However, we are not responsible for the confidentiality, security, or distribution of your Personal Information by our agents, partners, and third parties.
By using the Website and Services, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website and Services is at your own risk, and we assume no liability for any disclosure of information due to transmission errors, unauthorized third-party access, or other acts of third parties, or acts or omissions beyond our reasonable control, and you agree not to hold the Company responsible for any breach of security.
In the event we become aware of any breach of the security of your information, we will promptly notify you and take appropriate action to the best of our ability to remedy such a breach.
Exclusion
This Privacy Policy does not apply to any information other than that collected by the Company through the Website and Services, including information collected under the “Collection of Information” section above and governed by the Terms of Use available at Terms & Conditions. This Privacy Policy will not apply to any information available in the public domain and unsolicited information provided by you through the Website and Services or by any other means. This includes but is not limited to information posted on public areas of the Website. All such unsolicited information shall be deemed non-confidential, and we will be free to use and disclose such unsolicited information without limitation.
Right to Withdraw Consent
The consent you provide for the collection, use, and disclosure of your Personal Information will remain valid until withdrawn by you in writing by sending an email to hi@growthschool.io. If you withdraw your consent, we will stop processing the relevant Personal Information except to the extent that we have other grounds for processing such Personal Information under applicable laws. We will respond to your request within a reasonable timeframe.
Data Retention
We will not retain Personal Information longer than necessary to fulfill the purposes for which it was collected and as permitted by applicable law. Subject to applicable law, if you delete your account or withdraw your consent for the collection, use, and disclosure of your Personal Information, we may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to the deletion of an account, investigate or prevent fraud and other inappropriate activity, enforce our agreements, and for other business reasons.
Right to Correction
The Website allows users access to their Personal Information and the ability to correct, amend, or delete inaccurate information. You are responsible for maintaining the accuracy of the Personal Information you submit to us, such as your contact information provided during account registration. We rely on you to disclose all relevant and accurate information and to inform the Company of any changes. If you wish to correct or update your Personal Information, you may submit your request by sending an email to [insert relevant email address]. We shall not be liable for the accuracy or competency of any information you have shared with us.
Opt-Out Procedures
You may opt-out of receiving marketing and certain other kinds of non-account related communications from the Company by clicking on the “unsubscribe” button or by sending an email to hi@growthschool.io.
Notification of Changes
From time to time, we may update this Privacy Policy to reflect changes to our information practices with due notice to you via the Website or by email. You acknowledge that it is your responsibility to check this Privacy Policy for updates periodically. Your continued use of the Website and Services following the posting of any changes to this Privacy Policy will be deemed to constitute acceptance of those changes.
Grievance Redressal and Grievance Officer
In the event that you wish to raise a query or complaint with us, please contact us and we will acknowledge your complaint within 24 (twenty-four) hours from receipt. We will use our best efforts to address your complaint within 15 (fifteen) days from receipt.